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Frequently Asked Questions

What is Viviscal?

The Viviscal Hair Nourishment System and Gorgeous Growth Densifying Range are complete ranges of drug free products that promote healthier hair from the inside out, and the outside in. The program includes dietary supplements (Viviscal Extra Strength and Viviscal Man) to nourish hair from within, as well as the Viviscal Gorgeous Growth Densifying Range (densifying shampoo, conditioner and elixir) and add volume (Viviscal Densifying Hair Fibers).

Viviscal dietary supplements are grounded in over 25 years of continuous research and development, and their efficacy is supported by seven clinical trials. Viviscal dietary supplements have been sold in 43 countries and are a hair growth solution recommended by top media outlets, celebrities, doctors, stylists, and health and beauty experts.


Which Viviscal product is right for me?

The Viviscal Hair Nourishment System and Gorgeous Growth Range includes a variety of products that allow you to have thicker, fuller, healthier and more vibrant looking hair. Viviscal dietary supplements contain the proprietary marine complex AminoMar C™, plus a blend of vitamins and minerals to nourish thinning hair and promote existing hair growth from within. This vitamin supplement has been clinically proven to promote the thicker, fuller looking hair in six months. Viviscal Gorgeous Growth Densifying range also contains the exclusive Ana:Tel™ complex, biotin, keratin and zinc to promote healthy looking hair growth. Ana:Tel ™ extends the hair growth phase and reduces hair shedding.

Viviscal Gorgeous Growth Shampoo gives you the thicker, fuller looking hair your desire. Achieve weightless conditioning with the new Viviscal Gorgeous Growth Densifying Conditioner. Viviscal Gorgeous Growth Densifying Elixir is the ultimate body-boosting leave in elixir for thicker, fuller looking hair. Viviscal Hair and Scalp Serum helps to maintain a healthy scalp and promotes the appearance of thicker, fuller looking hair. Viviscal Densifying Hair Fibers instantly volumize hair, giving you thicker looking hair in seconds with no dyes to smear or stain.

Choose the right Viviscal products for you by taking the Viviscal Healthy Hair Check. Use this specially developed hair care tool to get expert advice on your hair condition and take the first steps towards the thicker, fuller, healthier hair you desire.

Take the Viviscal Healthy Hair Check now >


How do Viviscal dietary supplements work?

Viviscal dietary supplements are scientifically formulated with the proprietary AminoMar C marine complex to nourish thinning hair and encourage existing hair growth. For more detailed information on how Viviscal dietary supplements work, visit How Viviscal Works.


Is Viviscal Health Canada Approved ?

The Viviscal dietary supplement is approved by Health Canada. If you would like more information on this, please email customer care at info@viviscal.ca.


Will Viviscal dietary supplements work for me?

Viviscal dietary supplements helps to achieve the thicker, fuller looking hair that you desire and nourish hair from within. There are many factors that can cause of hair loss and we recommend that you consult your physician before beginning any dietary supplement. Viviscal dietary supplements have been proven to work in clinical studies, including a recent double-blind, placebo-controlled scientific research program, which demonstrated an 18.3% reduction in hair shedding and a 7.4% increase in hair thickness over a six-month period. See more details of the clinical studies conducted on Viviscal.


How long will it take to see results of Viviscal dietary supplements?

Viviscal Maximum Strength works in four stages over a six-month period. Users may notice a difference in as little as three or four months.

  • Stage 1 - Hair follicles are nourished through the consistent intake of nutrients and the marine complex AminoMar in each tablet.
  • Stage 2 - Thin and wispy hair is strengthened through continued nourishment.
  • Stage 3 - Breakage and thinning continue to decline as the tablets encourage the growth* of existing hair.
  • Stage 4 - Hair becomes stronger, healthier and more vibrant.

Hair becomes stronger, healthier and more vibrant.

Are Viviscal dietary supplements suitable for everyone?

Viviscal dietary supplements are suitable for both men and women over the age of 18, of all hair types. Viviscal is not suitable for children under 18; those with an allergy to fish or shellfish; or women who may be pregnant or breastfeeding. It is always advisable to consult your doctor before taking any dietary supplement.


Are there negative side effects associated with Viviscal dietary supplements?

Viviscal is a drug free dietary supplement that contains some ingredients of natural origins. However, Viviscal is not recommended for those with an allergy to fish or shellfish, or for women who are pregnant or breastfeeding. If you have known intolerances or allergies, please review the ingredients in Viviscal dietary supplements prior to taking the supplements.


What are the ingredients in Viviscal products?

Please see the ingredients in each product in the complete Viviscal Hair Nourishment System and Gorgeous Growth Densifying Range.


Will Viviscal supplements have any other positive effects?

Some customers have reported positive effects on their nails.


Will Viviscal supplements interfere with medications?

It is always advisable to consult your doctor before taking any dietary supplement.


Do Viviscal supplements contain drugs such as Minoxidil or Finasteride?

No. Viviscal is drug free.


What is the AminoMar C™ marine complex?

AminoMar C™ is a proprietary marine complex available exclusively in Viviscal hair growth* supplements. In the 1980’s, a professor from Scandinavia discovered that the Inuits’ great hair and skin was the result of their fish- and protein-rich diet. He isolated the key protein molecules in their diet and it was from these origins that AminoMar C™ was created.

How many Viviscal supplements are in one box?

A 30-day supply of Viviscal contains 60 tablets. A 90-day Value Pack of Viviscal contains 180 tablets. For best results, we recommend that you take two tablets each day (one in the morning, one in the evening) with food and water.


Do you currently offer any promotions?

You can view our current offers from our offers page.


What type of credit cards do you accept?

Currently, we accept Visa and MasterCard.


Can I pay by check?

Yes. If you prefer to pay by check, please place your order by phone at our customer service center at 888.444.9073. Then send your payment to the address below. Please note that your order will not be processed until your check is received. Send checks to:

  • Viviscal
  • c/o Positive Fulfillment Services Ltd.
  • 2050 Codlin Cres., Unit 3
  • Toronto, ON M9W 7J2

How do I sign up for auto shipments?

For your convenience, you may sign up to automatically receive 90-day auto shipments of Viviscal. Sign up for auto shipments on our website.


How do I cancel auto shipments?

You may cancel auto shipments at any time simply by calling our Customer Care line at (888)-444-9071. Our Customer Care advisers can cancel all future shipments that have not yet been processed.


Where can I buy Viviscal products in store?

In addition to the Viviscal website, the Viviscal Hair Nourishment System is sold in major Canadian drugstores and health product retailers. See a full list of our retail locations.

How much is shipping?

We offer flat rate shipping in Canada for $9.99, but as a special introductory offer, if you order today you'll receive FREE SHIPPING to anywhere in Canada on online orders over $100.


Where is my order?

For every customer that orders online, if you entered an email address with your order, you should receive a confirmation email with your order number. You should also receive a confirmation email once it has shipped with your tracking number so you can track your package to see when it is scheduled to arrive. If you do not have an email address, please call (888)-444-9071 and we will be happy to assist you.


How long will it take for my order to arrive?

Typically, shipments take 7-10 business days.


How is my order being shipped?

Shipping methods may vary. Refer to your shipping confirmation email for tracking information.


I would like to return my product. Where should I send it?

Please see our return policy for more information.


What if the product doesn’t work?

Because we are so confident in our product, we offer a 90-day money back guarantee. If you’re not completely satisfied with your Viviscal purchase, simply return it within 90 days of receipt for a full refund of the purchase price, less shipping and handling. See our return policy.

Where can I buy Viviscal Professional?

Viviscal Professional is only available from salons, doctors and other hair care professionals. Visit www.viviscalprofessional.com/stockists to locate a retailer near you. If none are available, request that your salon or stylist place an order via www.viviscalprofessional.com/stockists


Do you have additional questions not answered here?

Please call our Customer Care line at 888.444.9073 and we will be happy to assist you.