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Shipping & Return Information
ﾠAfter placing your order, if you have provided us with your email address, you will get two emails: 1) The first email, will confirm that your order has been completed and is being processed; 2) The second email tells you that the processing of the order is complete, it is being prepared to ship and will include any relevant tracking information.
If you have not provided us with your email address, you may call (888)-444 9071 at any time and we will be happy to give you any relevant tracking information. All orders are shipped from within Canada and will arrive within 5-7 business days, from order date. Please note, shipping and handling is charged at a flat rate of $9.99.
ﾠIf you are not satisfied with your product for any reason we offer a 90-day Money Back Guarantee on purchases made directly through L2G Canada Health & Beauty Ltd.
ﾠThis is valid for the following products only purchased in any quantity:
- Viviscal Starter Kit
- Viviscal Deluxe Kit
- Viviscal Maximum Strength
- Viviscal Man
- Viviscal Gentle Shampoo
- Viviscal Moisturizing Conditioner
- Viviscal Volumsinig Hair Fibres
ﾠIf you wish to return your product please call customer service at (888)-444 9071 within 90 days of the date the product was received to receive a return authorization code. Once you have received this you may return the product to:
Attention: L2G Canada Health & Beauty Ltd.
c/o Moulton Canada
68B Leek Crescent
Richmond Hill, ON L4B 1H1
ﾠPlease return your items with a completed returns form (to download, please click on this HERE ) and we will promptly issue a full refund (less S&H). Your sales slip must accompany all merchandise returns. We strongly advise that you obtain a tracking number from Canada Post upon sending your return.
ﾠPlease note returns without a returns form will not be accepted. Once your return has been received, please allow 7 business days for the refund to be processed. Once it has been processed it will take between 5-7 business days to show up on your account depending on your bank. If you have any questions please call customer service at (888)-444 9071 for further assistance.