Shipping:
We offer FREE Standard Shipping on all subscription orders and orders over $100. No promo code needed, offer auto-applied at checkout. Standard shipping on orders under $100 will be charged $9.99 S&H.
When your order is placed, it takes 1-3 business days to get it processed, packaged, and ready to go. Packages usually take 3-7 business days to arrive once shipped via Canada Post.
After placing your order, you will receive two emails:
- Order confirmation email- this will confirm that your order has been captured and is being processed.
- Shipment confirmation email- this will confirm your order has shipped and will include tracking information.
If you still have questions, feel free to call us at (888) 444-9071 to check the status if your order.
Returns:
Our goal is to make sure that you're happy and have the best experience possible with us. If you are not 100% satisfied with your purchase, you can get a full refund up to 30 days from the date of purchase.
To request a return, please Contact Us or call (888) 444-9071.
Viviscal purchased in a retail store cannot be returned or refunded through our websites and must be returned to the location of purchase.
If more than 30 days have passed since you received your order, please Contact Us.