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Terms & Conditions


Church & Dwight Co., Inc. is proud of the quality of our products and want to make sure you are completely satisfied. That’s why we guarantee the quality of every product that we sell. Your satisfaction is guaranteed for a full 90 days from purchase date. If for any reason you are not completely satisfied with the product you've purchased, please follow the instructions below to return the unused portion for a full refund, less shipping and handling (S&H). Your continued use any Church & Dwight Co., Inc. products constitutes your agreement to these Terms & Conditions. 

All the content included on this web site, including all the text, graphics, photographs, graphs, sounds, data, images, audio and video clips available on this web site ("Content"), is the property of Viviscal® or its content suppliers and protected by Canadian and international copyright laws. The compilation, collection, selection, arrangement, assembly, and coordination of all Content available on this web site is the exclusive property of Viviscal® and protected by Canadian and international copyright laws. All the Content available on this web site may only be used by you for your personal shopping and data gathering resource. You may make copies of selected portions of the Content, provided that such copies are made only for your personal use and only if you maintain any proprietary notices contained in such Content. Any other use, including but not limited to, the reproduction, modification, distribution, transmission, republication, display or performance of the Content for any other purposes is strictly prohibited.

Disclaimers of Warranty:

Our products are not intended to treat, diagnose, or prevent any disease. This website does not contain information about all diseases, nor does this website contain all medical information that may be relevant. All content provided in this website is only general health information and is only intended to facilitate communication between you and your healthcare provider. It is not intended for diagnosis and cannot provide a diagnosis for any particular individual and should not be used as a substitute for seeking professional medical advice, diagnosis, treatment, or care. All specific medical questions you have about your medical condition, treatment, care, or diagnosis should be presented to your own professional healthcare provider.


If you are not completely satisfied with your purchase, return your items with a short explanation and we will promptly issue a full refund (less S&H). Your sales slip and a completed returns form (CLICK HERE to download your returns form) must accompany all merchandise returns. We strongly advise that you obtain a tracking number from Canada Post upon sending your return. . Please send all returns to:

REF: Viviscal
Attention: Church & Dwight Co., Inc. Canada Health & Beauty Ltd
C/O Moulton Canada
68B Leek Crescent
Richmond Hill, ON L4B 1H1

Once Church & Dwight Co., Inc. Canada Health & Beauty Ltd receives the return, a full refund for your order will be processed (less S&H). 

Please note returns without a returns form will not be accepted. You can download the returns form HERE . Once your return has been received, please allow 7 business days for the refund to be processed. Once a refund has been issued, it will take between 5-7 business days to show up on your account, depending on your financial institution. If you have any questions, please call customer service at (888)-444 9071 for further assistance.